© 2019 Sibyl Vain Clothing.

FAQs

  • What is your return and exchange policy?

  • At this time returns will be accepted on a case by case basis if the item description does not match the item you receive. Please contact me within 5 days of delivery..

  • Do you accept orders placed outside of the US?

  • Sure do!

  • How long will it take to receive my order?

  • I ship priority for U.S. orders, which from time of mailing will take between 3-5 and include a tracking number. Items are usually shipped within 3 days of purchase. For outside the U.S., I've had good fortune of items arriving within a week of mailing. Items are sent first class and can take up to two weeks to arrive. Duties and Taxes are responsibility of the buyer. Tracking numbers included (please inquire regarding additional insurance)

  • Custom Orders?

  • Possibly - saw something that you may need another size of or different band patch or minor design detail change? Contact me for options on custom orders of this nature. If you are looking for something to be designed just for you (and we never had the pleasure of speaking in person), I'm sorry, but I cannot accommodate those requests.

  • Are some pieces One of a Kind?

  • Yes, one of a kind items will be listed as such. Some one of a kind items are listed on other online stores, but will be removed when sold

  • Where else can I buy Sibyl Vain Clothing?

  • I also sell on Etsy and maintain inventory to reflect actual stock. Please check the Events page for in-person shopping opportunities!

  • Why are pieces I see at events different pricing from your current store listings?

  • Pop-up shops and markets will have sample pieces, older stock and some sale items, which are at a discounted price. My webstore has the latest and most unique items available. Saw a piece at an event not listing online? Email me!